Without people, airplanes don’t fly. Owning, maintaining, and managing business aircraft is complex, and most focus on the physical assets, technology, and financing. But the “human capital” – the people who fly, maintain, and service the aircraft – are just as important. Listen as NAFA members and VanAllen Group CEO Jeff Agur and Managing Director Don Henderson discuss how bizav’s success depends on how well the people aboard the aircraft and on the ground are chosen, how they are trained, and how effectively they communicate with each other, in Human Capital Gains.
This podcast was originally published in Business Aviation Advisor on December 23, 2022.